nextdoor
Emergency car key cutting

Emergency Car Key Cutting: 7 Powerful Solutions for 2025

Emergency Car Key Cutting Services | Lowcountry Ace

Why Emergency Car Key Cutting Can Save Your Day

Emergency car key cutting is a lifeline when you’re locked out of your vehicle or facing a broken key situation. Whether you’ve lost your only key, snapped it in the ignition, or accidentally locked it inside your car, these urgent situations require immediate professional help.

Quick Emergency Car Key Cutting Options:
Mobile locksmiths – Average 45-minute response time
Hardware stores – Same-day service with 50% savings vs. dealerships
Self-service kiosks – 24/7 availability at retail locations
Dealerships – Most expensive but guaranteed compatibility
Roadside assistance – Included with many auto insurance plans

As research shows, if you’re running late for work, the last thing you need is a missing car key. Around 75% of cars on the road today use transponder keys, which require both cutting and programming – making emergency replacement more complex than simple metal keys of the past.

The good news? Modern emergency car key cutting services can cut and program most keys on-site in 20-30 minutes. Mobile locksmiths carry computer-controlled cutting machines and can handle everything from basic metal keys to smart key fobs with transponder chips.

The helpful team at Lowcountry Ace has years of experience helping Charleston area residents with automotive key solutions, including emergency situations that require immediate key cutting and programming services. We understand the stress of being stranded and work to provide fast, reliable solutions when you need them most.

Emergency car key cutting service timeline showing mobile locksmith arrival in 45 minutes, key cutting in 5-10 minutes, and programming in 15-20 minutes for complete service - Emergency car key cutting infographic

Emergency car key cutting vocabulary:
Ace Hardware key fob programming
Ace Hardware replacement keys
Car key fob replacement

What Is Emergency Car Key Cutting?

Picture this: you’re rushing to an important meeting when your car key snaps clean in half. Or maybe you’ve just locked your keys inside your car while grabbing coffee. These moments call for emergency car key cutting – a specialized service that creates replacement keys when you need them right now.

Search Lowcountry Ace

Unlike the leisurely trip to make spare keys on a Saturday afternoon, emergency key cutting responds to crisis situations. We’re talking about those heart-sinking moments when you’re genuinely stranded without access to your vehicle.

The scenarios that bring people to emergency locksmiths are surprisingly common. Your key breaks off in the ignition (usually on the coldest morning of the year, naturally). You’ve lost your only key somewhere between the grocery store and home. Maybe your key fob decided to stop working right when you’re loaded down with beach gear at Folly Beach.

Modern car keys aren’t the simple metal pieces your grandparents used. Today’s vehicles are essentially computers on wheels, and their keys reflect that complexity. About 75% of cars on the road use transponder keys – these contain tiny computer chips that “talk” to your car’s security system.

When you turn a transponder key, it sends a coded signal to your vehicle’s computer. Think of it like a secret handshake between your key and your car. No correct signal? No starting, even if the physical key fits perfectly. It’s actually pretty clever security, until you need a replacement in a hurry.

Key fobs add another layer of modern convenience and complexity. These remote controls use radio signals to open up doors and sometimes start engines from a distance. The newest smart keys don’t even need to leave your pocket – the car senses their presence and allows push-button starting.

Key Type Cutting Time Programming Required Average Cost
Traditional Metal 2-5 minutes No $5-$20
Transponder 5-10 minutes Yes (15-20 min) $90-$220
Key Fob 5-10 minutes Yes (20-30 min) $150-$300
Smart Key 10-15 minutes Yes (30-45 min) $200-$500

When Do You Need Emergency Car Key Cutting?

Car emergencies don’t check your calendar before striking. We’ve helped folks during midnight lockouts in unfamiliar neighborhoods, when being stranded feels genuinely scary. There’s something particularly stressful about standing next to your locked car at 2 AM, watching your keys sit mockingly on the front seat.

Key breakage often happens at the worst possible moments. Metal fatigue builds up over years of use, and then one ordinary Tuesday morning, you turn the key and hear that sickening snap. You’re left holding a useless piece of plastic while the metal bit stays stubbornly lodged in your ignition.

Water damage creates instant emergencies too. Keys dropped down storm drains, into the harbor, or even washing machines (don’t ask how many times we’ve heard that story) need immediate replacement. Charleston’s proximity to water means we see our share of “oops, it fell in the creek” situations.

Vacation mishaps add extra stress to key emergencies. Imagine losing your only car key while exploring downtown Charleston’s historic district, or having your key fob malfunction during a family trip to the beach. You’re away from home, unfamiliar with local services, and potentially dealing with rental car complications.

The urgency factor separates emergency key cutting from routine duplication. When you’re locked out with groceries melting in Charleston heat, or when your work vehicle won’t start because the transponder failed, you need solutions measured in minutes, not business days.

Search Lowcountry Ace

Emergency Car Key Cutting vs Standard Duplication

Regular key duplication assumes you have the luxury of time. You stroll into a hardware store during convenient hours, maybe compare prices, and wait patiently while they cut your spare. Emergency car key cutting operates in a completely different universe of urgency.

Emergency services bring the solution to you. Mobile locksmiths arrive at your location with fully equipped vans containing cutting machines, programming computers, and extensive inventories of key blanks. They work around the clock because car emergencies don’t respect business hours or holidays.

The 24/7 availability aspect can’t be overstated. Standard services close at 6 PM and take weekends off. Emergency services understand that keys break on Sunday mornings and get locked inside cars during late-night grocery runs.

Mobile response vans are essentially rolling key shops. They carry sophisticated equipment that rivals what you’d find at dedicated locksmith shops. This on-site capability means you don’t need to arrange towing or find alternative transportation to reach a service location.

Hardware store kiosks offer a middle ground for semi-urgent situations. They’re available during extended retail hours and can handle many key types immediately. However, they still require you to physically reach the store, which isn’t helpful when you’re locked out in a parking lot.

The helpful team at Lowcountry Ace understands that key emergencies create genuine stress. While we provide excellent routine key services during regular hours, we also recognize that sometimes you need immediate professional help that only emergency services can provide.

Fast Response Options for Emergency Help

mobile locksmith van - Emergency car key cutting

When you’re stranded with no way to get into your car, emergency car key cutting becomes your lifeline. The good news is you have several fast response options, each with their own advantages depending on your specific situation.

Mobile locksmiths offer the fastest and most convenient solution when you’re truly stuck. These professionals drive fully equipped vans right to your location, whether you’re in a grocery store parking lot or stranded on a quiet residential street. Most arrive within 45 minutes and bring everything they need – cutting machines, programming computers, and hundreds of different key blanks. It’s like having a mini locksmith shop roll up to your car door.

Self-service kiosks work great when you can actually get to them. You’ll find these automated machines at many grocery stores, pharmacies, and retail centers around Charleston and James Island. They operate 24/7, which is perfect for those late-night “oops” moments. Of course, if you’re locked out of your car, getting to a kiosk becomes the challenge.

Search Lowcountry Ace

Hardware stores like our Lowcountry Ace location provide same-day service during business hours with significant savings. Our Key Replacement Service typically costs 50-60% less than dealership prices while delivering the same quality results. The helpful team at Lowcountry Ace has years of experience with automotive keys and can handle most emergency situations during store hours.

Dealerships guarantee perfect compatibility but come with the highest price tags and longest wait times. They’re your best bet for exotic vehicles or when other services can’t handle your specific key type. However, getting an emergency appointment isn’t always possible, and you might wait days for key ordering and programming.

Roadside assistance through your insurance company, AAA, or vehicle manufacturer often includes lockout help. While they typically can’t cut new keys on-site, they can help you get back into your vehicle to grab spare keys or arrange towing to a key replacement service.

Choosing a Provider for Emergency Car Key Cutting

Not all emergency key services are created equal. When you’re stressed and stranded, it’s easy to call the first number you find online. Take a moment to choose wisely – it’ll save you headaches and potentially hundreds of dollars.

Professional credentials should be your first check. Look for locksmiths with Associated Locksmiths of America (ALA) membership, which shows they’ve received proper training and follow ethical standards. Licensed technicians carry proper identification and insurance coverage that protects both you and your vehicle from damage.

Online reviews tell the real story about response times and service quality. Focus on recent reviews that mention situations similar to yours – nighttime lockouts, broken key extraction, or complex programming challenges. Pay attention to how companies handle problems when they arise.

Proof of ownership requirements might seem annoying during an emergency, but they actually protect you from theft. Reputable services require photo identification and vehicle registration or title documentation. Some accept VIN verification when you don’t have physical documents handy.

Transparent pricing helps avoid nasty surprises. Quality services quote prices upfront and don’t hit you with hidden call-out fees. Be suspicious of unusually low initial quotes that mysteriously escalate once the technician arrives at your location.

What to Expect During the Service Call

Professional emergency car key cutting follows a predictable process that takes the guesswork out of a stressful situation. Understanding what happens helps you feel more confident and prepared.

Arrival times typically range around 30 minutes for urban areas like Charleston, though rural locations may take longer. Professional technicians call when they’re en route with updated arrival estimates. This courtesy call also gives you a chance to verify you’re dealing with the right service provider.

Search Lowcountry Ace

Non-destructive vehicle entry comes first if you’re locked out. Professional locksmiths use specialized tools to open locks without damaging door frames, weather seals, or window mechanisms. This process usually takes 5-15 minutes depending on your vehicle’s security features. You’ll be amazed watching them work – it’s like magic, but with years of training behind it.

Key cutting and programming happen right there beside your car using portable equipment. The technician cuts new blanks to match your lock’s specifications, then programs transponder chips and remote functions. Most complete jobs wrap up within 20-30 minutes total. You’ll watch your new key come to life as they test all the functions.

Payment typically requires credit or debit cards since most professional services don’t accept cash for security and record-keeping reasons. Quality providers offer service warranties covering both the physical key and programming for specified periods, giving you peace of mind that the job was done right.

Service workflow showing arrival, vehicle assessment, non-destructive entry, key cutting, programming, and testing phases - Emergency car key cutting infographic

Step-By-Step: How Emergency Car Key Cutting Works for Modern Vehicles

When you’re facing a car key emergency, understanding the process helps reduce stress and sets proper expectations. Modern emergency car key cutting involves much more than simply copying a piece of metal – it’s a sophisticated dance between cutting-edge technology and skilled craftsmanship.

The technician starts by identifying your specific vehicle’s security system. They’ll examine your existing key (if available) or use your VIN to determine whether you have a traditional key, transponder system, or smart key setup. This detective work is crucial because each type requires different equipment and procedures.

For laser-cut keys, the process becomes quite fascinating. These aren’t your grandfather’s simple metal keys – they’re precision-engineered pieces with complex patterns cut by computer-controlled machines. The technician uses specialized CNC equipment that creates exact blade profiles down to thousandths of an inch. The cutting process typically takes 5-10 minutes, with the machine following digital templates to ensure perfect accuracy.

key programmer gadget - Emergency car key cutting

The real magic happens during transponder programming. Your car’s computer needs to “shake hands” with the new key’s electronic chip before it’ll start the engine. The technician connects programming equipment to your vehicle’s diagnostic port – that little rectangular connector usually found under the dashboard. They then access your car’s immobilizer system and teach it to recognize the new transponder’s unique digital signature.

This programming process usually takes 15-20 minutes for standard transponder keys. However, smart keys require additional complexity. These sophisticated systems need ECU synchronization and sometimes multiple programming cycles to establish proper communication. Think of it like introducing two computers that need to learn each other’s language.

Search Lowcountry Ace

Some luxury vehicles present unique challenges that require dealer-level programming tools. While mobile services handle most situations, certain high-end cars have security systems so advanced that only specialized equipment can crack the code.

The helpful team at Lowcountry Ace provides Ace Hardware Program Keys services using professional-grade equipment. We maintain current software for thousands of vehicle combinations, ensuring compatibility with both domestic and import models. Our investment in up-to-date technology means we can handle most emergency situations right here in our shop.

Required Information & Documents

Nobody plans to lose their car keys, which means you’re probably not carrying a folder of vehicle documents when emergency strikes. However, certain information is absolutely essential for emergency car key cutting – both for your protection and legal requirements.

Your Vehicle Identification Number (VIN) serves as your car’s fingerprint. This 17-character code open ups manufacturer databases containing your specific key codes and programming requirements. You’ll find the VIN on your dashboard near the windshield, on the driver’s side door frame, or in your vehicle registration paperwork.

Photo identification confirms you’re the rightful owner and not someone attempting vehicle theft. Your driver’s license works perfectly, but state ID cards or passports are equally acceptable. The key requirement is that your name matches the vehicle registration information.

Vehicle ownership documentation provides the final piece of the puzzle. Current registration is ideal, but the title, insurance declaration page, or even loan paperwork can work in emergency situations. The goal is proving your legitimate right to access the vehicle.

Accepted Proof of Ownership includes current vehicle registration, vehicle title (original or certified copy), auto insurance policy declaration page, vehicle loan or lease agreement, court-ordered custody documents for shared vehicles, and power of attorney documentation when applicable.

Key code retrieval sometimes requires additional verification steps. Manufacturers guard this information carefully, requiring proper authorization before releasing specifications. The more documentation you can provide, the smoother the process becomes.

Risks & Security Considerations

While emergency car key cutting provides essential help during crisis situations, it’s worth understanding the security landscape. Licensed technicians undergo background checks and maintain bonding insurance, which significantly reduces risks associated with emergency services.

Data privacy represents a legitimate concern when technicians access your vehicle’s computer systems. During programming, they’re essentially connecting to your car’s brain and making changes. Reputable services use secure equipment and follow strict protocols about information handling. They don’t retain personal data, but it’s perfectly reasonable to ask about their privacy policies.

Search Lowcountry Ace

Chip cloning technology enables creation of duplicate transponders, which sounds scary but is actually a normal part of legitimate key replacement. Professional services maintain strict key control procedures and provide documentation for every key created. This paper trail protects both you and the service provider.

RFID interception occasionally makes headlines as a potential vulnerability where criminals capture and replay key fob signals. However, modern rolling code systems make this attack extremely difficult in practice. Emergency key services don’t increase these existing vulnerabilities – they’re simply working with the same technology your car already uses.

According to scientific research on RFID security, proper key management and secure storage provide the best protection against unauthorized access. Emergency services should provide guidance on secure practices, like keeping spare keys in secure locations and avoiding obvious hiding spots.

The bottom line? Working with licensed, insured professionals minimizes risks while providing essential services when you need them most. A few security considerations shouldn’t prevent you from getting help during genuine emergencies.

Pricing, Payment & Savings Tips

price tags - Emergency car key cutting

Let’s talk money – because nobody enjoys surprise bills when they’re already having a rough day. Emergency car key cutting services typically cost between $90 and $220 for most vehicles, while dealerships often charge $300 or more for the exact same work. The price jump isn’t about quality – it’s about overhead and markup policies.

The complexity of your key makes a huge difference in pricing. A simple transponder key replacement sits at the lower end of that range, while smart keys with multiple programming requirements can push costs higher. If your car uses one of those fancy push-button start systems, expect to pay toward the premium end.

Mobile locksmiths charge extra for convenience and 24/7 availability, but when you’re stranded at 2 AM, that premium often feels worth every penny. Hardware stores like ours offer the best value for planned key replacement – our Ace Hardware Auto Key Cutting Cost services provide 50-60% savings compared to dealership pricing while delivering the same quality results.

Here’s something that catches people off guard: most professional services only accept credit and debit cards. Cash isn’t an option for security and record-keeping reasons, so make sure you have a valid payment card during emergencies.

Many services offer spare key discounts when you’re getting emergency work done – often 50% off a second key. It’s smart to take advantage of this while the technician is already there with all their equipment.

Search Lowcountry Ace

How to Save Money on Emergency Car Key Cutting

The best money-saving tip? Make spare keys before you need them. Routine key duplication costs a fraction of emergency service charges and saves you from the stress of urgent situations entirely. Think of it as insurance for your sanity.

Check your insurance policy – many comprehensive plans include key replacement benefits, especially if you have roadside assistance add-ons. Keep those contact numbers handy because you never know when you’ll need them. Some policies cover the full cost, while others provide partial reimbursement.

Roadside assistance memberships through AAA, your insurance company, or even your vehicle manufacturer often include lockout services. These programs pay for themselves quickly if you ever need emergency help, and they’re especially valuable if you drive an older vehicle that’s more prone to key problems.

Keep an eye out for pop-up events at warehouse stores that sometimes offer mobile key cutting at reduced rates. While these aren’t emergency services, they’re perfect opportunities to create spare keys at competitive prices.

Benefits of Having a Spare Key

Having a spare key provides peace of mind that’s hard to put a price on. Instead of panicking when you’re locked out, you can calmly call someone to bring your backup. That alone makes spare keys worth their weight in gold.

Faster rescue becomes possible when family members can bring spare keys to your location. This often proves quicker and cheaper than waiting for emergency locksmith services, especially during busy times like holidays or bad weather.

Your vehicle’s resale value actually benefits from having complete key sets. Buyers prefer cars with multiple working keys and remotes – missing keys can hurt your negotiating position when it’s time to sell.

Family convenience improves dramatically when multiple household members have vehicle access. No more arguments about who has the keys or complicated scheduling around one set of keys.

The helpful team at Lowcountry Ace makes spare key creation simple and affordable through our Car Key Copy services. We help Charleston area residents avoid emergency situations entirely by planning ahead with backup keys that work when you need them most.

Emergency Action Plan & Prevention Checklist

checklist clipboard - Emergency car key cutting

Search Lowcountry Ace

Nobody plans to get locked out of their car, but having a solid action plan makes all the difference when it happens. The first step in any emergency car key cutting situation is staying calm and calling a trusted locksmith service with verified credentials. Keep those emergency contact numbers saved in your phone and written down somewhere else – your phone battery might die at the worst possible moment.

Your safety comes first, always. If you’re stranded somewhere that doesn’t feel safe, move to a well-lit area with other people around. Stay with your vehicle if possible, and use your hazard lights to make yourself visible to other drivers. Those little reflective triangles in your trunk aren’t just decoration – they’re lifesavers during nighttime emergencies.

While you’re waiting for help, gather the documents you’ll need. Your VIN number is usually visible through the windshield on the driver’s side, so you can read it off to the locksmith. Dig out your driver’s license, vehicle registration, or insurance card – anything that proves the car is actually yours.

Smart preparation prevents most key emergencies before they start. Store locksmith contact numbers in multiple places, keep copies of your vehicle registration in your wallet and at home, and photograph important documents so they’re always on your phone. Modern key tracking devices like Tile or AirTags are game-changers – they attach to your key ring and help you locate missing keys through smartphone apps.

The old-fashioned magnetic hide-a-key box still works wonders when installed properly. Choose a spot that’s secure but not obvious to random passersby. Check it every few months to make sure weather hasn’t compromised your hiding spot or rusted the box shut.

Review your insurance roadside assistance coverage before you need it. Many people don’t realize their auto insurance or credit cards include lockout services. Keep some emergency cash reserves handy too – not all services accept cards, and ATMs aren’t always available when you’re stranded.

DIY Tricks While Waiting for Emergency Car Key Cutting

Before panicking about emergency car key cutting costs, try a few simple solutions that might save the day. Check around your vehicle and property for any hidden spare keys that family members might have stashed. You’d be surprised how often people forget about the spare key under the flower pot or behind the license plate.

Many newer vehicles come with smartphone apps that can open up doors or start engines remotely. These features require setup ahead of time and active subscriptions, but they’re incredibly useful during lockouts. Check your manufacturer’s app store offerings – you might already have access without knowing it.

Don’t forget about roadside assistance benefits you might already have. Your auto insurance, credit card company, or vehicle warranty might cover lockout services. Call the customer service numbers on your cards to verify coverage and arrange help.

Here’s what not to do: avoid breaking windows except in genuine safety emergencies. Professional locksmith services cost much less than window replacement, and you won’t have to deal with broken glass all over your car’s interior.

Search Lowcountry Ace

Emergency Car Key Cutting and Your Insurance Policy

Understanding your insurance coverage for key replacement can save significant money during emergencies. Comprehensive coverage sometimes includes key replacement benefits, especially when keys are stolen along with other personal property during break-ins.

Roadside assistance add-ons frequently cover lockout services and may reimburse key replacement costs. These benefits often provide better value than paying out-of-pocket for emergency services, particularly if you experience multiple incidents throughout the year.

Always keep receipts from emergency key services. Professional locksmiths provide detailed invoices that insurance companies require for reimbursement processing. Don’t assume you can recreate the paperwork later – insurance claims need proper documentation.

Most quality emergency key services offer warranty terms covering both the physical key and programming for specified periods. Understanding these protections ensures you receive appropriate follow-up service if problems develop with your replacement keys. The helpful team at Lowcountry Ace always explains warranty coverage upfront, so you know exactly what’s included with your service.

Emergency Car Key Cutting FAQs

How quickly can a technician arrive?

When you’re stranded with a car key emergency, every minute feels like an hour. The good news is that emergency car key cutting services in the Charleston area typically respond within 45 minutes for urban locations like downtown Charleston, James Island, and Folly Beach.

Your exact wait time depends on several factors that are honestly out of your control. Current demand plays a big role – Saturday nights and Monday mornings tend to be busier than Tuesday afternoons. Traffic conditions on Highway 17 or the Connector Bridge can add delays, especially during rush hours or tourist season.

If you’re in a more remote area outside the main Charleston metro, expect a bit longer response time. Rural locations naturally require additional travel time, but reputable services will give you realistic estimates when you call. Most technicians will actually call you while they’re driving to your location with updated arrival times.

Can the service program my new key fob on the spot?

This is probably the most important question for modern car owners, and the answer is usually yes – but with some important exceptions. Most professional mobile locksmiths carry sophisticated programming equipment that can handle the majority of vehicles on the road today.

Their mobile units are essentially rolling workshops with computer systems and software for thousands of make, model, and year combinations. They can typically program transponder chips, key fobs, and even some smart key systems right there in your driveway or parking lot.

However, some luxury vehicles and certain newer models use proprietary programming systems that require dealer-level equipment. Think high-end European cars or brand-new models with cutting-edge security features. The technician can usually tell you over the phone whether they can handle your specific vehicle when you provide the make, model, and year.

Search Lowcountry Ace

If mobile programming isn’t possible, they’ll often cut the physical key to get you mobile again, then arrange follow-up programming at a facility with the right equipment.

What if I have no ID with me?

This situation happens more often than you’d think, and it creates a genuine dilemma for both you and the service provider. Emergency car key cutting services must verify ownership to prevent theft, which puts everyone in a difficult position when you’re locked out without your wallet.

Reputable providers take this responsibility seriously – they’re not trying to make your day harder, they’re protecting you and themselves from liability. Some services will work with alternative verification methods like detailed ownership information, answers to security questions about the vehicle, or even verification through family members who can confirm your identity.

The VIN number visible through your windshield becomes crucial in these situations. If you can provide the VIN along with detailed information about the vehicle’s history, some technicians will proceed with service. Others might accept verification through your insurance company or vehicle financing company.

In cases where verification simply isn’t possible on-site, many services will arrange towing to a secure location where you can retrieve proper documentation. It’s not ideal, but it’s better than being completely stranded.

Cost comparison showing hardware store keys at $90-150, mobile locksmith at $150-250, and dealership at $300-500 - Emergency car key cutting infographic

Conclusion

Getting locked out of your car or dealing with a broken key doesn’t have to ruin your entire day. Emergency car key cutting services have evolved to handle these stressful situations quickly and professionally, whether you’re stuck in a downtown Charleston parking garage or stranded at the Folly Beach pier.

The reality is that modern car keys are complex pieces of technology – not the simple metal keys your grandparents used. With transponder chips, key fobs, and smart key systems, you really need professional help when things go wrong. The good news? Most emergency situations can be resolved within 45 minutes by skilled technicians who bring everything needed right to your location.

The helpful team at Lowcountry Ace has seen countless customers who wished they’d prepared better for these emergencies. While we specialize in creating spare keys and providing routine automotive services at our Riverland Market location, we understand that sometimes life throws you a curveball and you need immediate help.

Here’s the truth that every car owner should know: the best emergency is the one that never happens. Getting a spare key made when you’re calm and have time to shop around costs a fraction of emergency service rates. Plus, you’ll sleep better knowing you have a backup plan.

Search Lowcountry Ace

Our Ace Hardware Auto Key Replacement services help James Island and Folly Beach residents stay prepared while saving significant money compared to both emergency services and dealership pricing. We’ve helped hundreds of local families avoid the stress and expense of emergency situations simply by planning ahead.

When emergencies do happen, choose licensed professionals with good reputations and transparent pricing. Keep your insurance and roadside assistance information handy – you might already have coverage that helps with these situations.

Most importantly, learn from the experience. If you needed emergency car key cutting once, you’ll probably need it again unless you take steps to prevent it. Stop by our store on Folly Road and let us help you create those spare keys before your next emergency strikes. Your future self will thank you for the preparation.

eMail
Facebook
LinkedIn
Reddit
StumbleUpon
X

Lowcountry Links

Pedro Jesus
19:33 07 Aug 24
Lauren Carter
18:39 11 Jul 24
Thad is the man— he saw our look of confusion in the paint aisle, immediately offered help, and even mixed the paint for us. So impressed by his customer service, we’ll definitely be back in the future!
Brad Flaig
16:27 06 Jul 24
We love Ace! So helpful to not have to compete against the beach traffic or the Lowe’s traffic. This store is brand new, everyone is so helpful and the location is convenient
Restora
16:11 08 Apr 24
Lovely! Has everything I always need and great customer service.
Warren Weber
12:20 01 Apr 24
Nice selection of merchandise, people are friendly, reasonable prices
Kat T
16:43 29 Mar 24
Frank approached is within seconds of entering into the plumbing aisle, he carried us throughout the store, getting the correct fittings to put us back in business. Thanks Frank!.
Rhonda Jones
21:27 27 Mar 24
Steve Thad ,and Renee the customer service person were awesome and assisted me so much with my DIY project.If you want great advice and truly kind helpful staff please give them a chance to be of assistance. All the staff there were warm,friendly, and helpful. Thanks so much I appreciate 🙏 yall.
Joshua Johnson
12:48 14 Oct 23
Manager wouldn’t return money to my credit card despite having the same card and rewards number (no receipt), so gift card only. I was told “I’d have to look it up in the computer, it’s tedious”After talking to other customers, I learned it’s routine to return with same credit card or rewards account.
C D
20:58 30 Mar 23
This location is the best. They are attentive and professional and always aim to please. We ordered a grill from them which was delivered quickly. There was a slight defect and they immediately rectified the situation and went above and beyond on multiple aspects of the transaction. Everyone from the GM to the delivery guys and everyone in between are always so great. We will continue to give them our business 💯!
js_loader
CALL LOWCOUNTRY ACE