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Best Hardware Store in Charleston: Thank You, Charleston!

We are overjoyed and honored to announce that Lowcountry Ace Hardware has been named the Best Hardware Store in Charleston for 2024 by over 80,000 voters and the Charleston City Paper.  This achievement wouldn’t have been possible without the support of so many wonderful people.

Thank you to all our loyal customers who voted for us. Your trust means the world to us, and we are committed to providing the best service and products.

To our outstanding staff, your hard work and dedication are the backbone of our store. Every day, you go above and beyond to help our customers; this recognition is a testament to your efforts.

We also extend our gratitude to our vendors who supply us with top-quality products that keep our shelves stocked and our customers satisfied. Your partnership is invaluable to our success.

low country ace hardware 1

A special shout-out to our fellow nominees – Royall Ace Hardware, West Ashley Hardware, Sweetgrass Ace Hardware, and East Bay Hardware. Your competition inspires us to strive for excellence.

If you haven’t visited us yet, stop by 1411 Folly Road at The Riverland Market to see why Lowcountry Ace Hardware is your one-stop shop for all your needs. Whether you need painting, lawn equipment, fishing supplies, bait, lighting, tools, grills, garden supplies, bird seed, and feeders, or plumbing supplies, we have everything you need to tackle any project.

Thank you, Charleston, for this incredible honor. We look forward to serving you for many more years to come!

With heartfelt gratitude,

 

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The Lowcountry Ace Hardware Team

 

About Lowcountry Ace Hardware Store

Welcome to Lowcountry Ace Hardware Store, your premier destination for quality hardware and exceptional service on James Island, SC. At Lowcountry Ace, we pride ourselves on being more than just a hardware store—we’re your trusted partner in home improvement, offering a wide range of products and expert advice to help you tackle any project with confidence.

Located conveniently on James Island, Lowcountry Ace Hardware Store has been serving the local community for [number of years] years. Our commitment to excellence and customer satisfaction sets us apart as a reliable resource for homeowners, contractors, and DIY enthusiasts alike. Whether you’re embarking on a major renovation or simply tackling routine maintenance, our knowledgeable staff is here to assist you every step of the way.

Our store features a comprehensive selection of hardware essentials, including power tools, hand tools, fasteners, plumbing supplies, electrical components, and more. We carry trusted brands known for their durability and performance, ensuring that you have access to the best products on the market. Whether you’re a professional tradesperson or a weekend warrior, you’ll find everything you need to complete your project efficiently and effectively.

In addition to our extensive hardware offerings, Lowcountry Ace Hardware Store is proud to be your neighborhood paint destination. Our paint department boasts a diverse array of colors and finishes from top brands like Benjamin Moore and Ace Royal, along with expert advice to help you achieve the perfect look for your home or business. Whether you’re painting a single room or refreshing your entire property, our team is here to provide guidance on color selection, application techniques, and product compatibility.

At Lowcountry Ace Hardware Store, we prioritize customer service above all else. Our friendly and experienced staff members are passionate about helping you find solutions to your home improvement challenges. We believe in building lasting relationships with our customers, which is why we strive to offer personalized assistance and tailored recommendations for every project. Whether you have a specific question about a product or need guidance on the best approach for a particular task, you can rely on our team to deliver knowledgeable advice and support.

As a locally owned and operated business, Lowcountry Ace Hardware Store is deeply invested in the James Island community. We are proud to sponsor local events, support charitable initiatives, and contribute to the growth and prosperity of our neighborhood. When you shop at Lowcountry Ace, you’re not just supporting a business—you’re supporting a community.

Whether you’re stopping by to pick up a few supplies or seeking guidance on a complex project, Lowcountry Ace Hardware Store is here to meet your needs. Visit us today and discover why we’re James Island’s preferred destination for quality hardware, expert advice, and exceptional service. Experience the difference at Lowcountry Ace Hardware Store, where we’re dedicated to helping you turn your home improvement dreams into reality.

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Carrie Hegenderfer
15:07 10 Apr 25
This Ace Hardware store is not really close to my house but I came here after having a poor experience at the Johns Island Ace. I was greeted by friendly employees upon entry and throughout my experience, asked if I needed help, the store atmosphere was cheerful and in organized condition, and they had absolutely no problem exchanging an item purchased at another Ace Hardware for a few other items from their store. I even spent extra money in store. I will drive the extra mileage to come to this store moving forward.
Response from the owner 16:10 10 Apr 25
Thank you so much for sharing your experience, Carrie! We’re delighted to hear that our friendly staff and cheerful atmosphere made your visit worthwhile, and that we could help with your item exchange. We’re here to serve the Charleston community with quality and dedication, and we look forward to welcoming you back to Lowcountry Ace Hardware for your future needs!
Anita Praytor
14:14 26 Mar 25
Visited Sunday afternoon 3/23/25. Always a pleasure to browse and shop at this Ace store. A man, Steve, around 4-430 totally helped me in the name of Customer Service. He cut chain for me that isn't sold separately for a hanging basket. Bigger, he followed me to checkout with a bag of soil weighing a ton. Steve insisted I bring my SUV parked in far-away Publix Land so he could lift it out of cart into my SUV. Wouldn't budge on who was moving the soil into the SUV! Thank you again, Steve! Anita
Response from the owner 15:45 14 Apr 25
Thank you, Anita, for sharing your delightful experience with us! We’re so glad to hear that Steve went above and beyond to assist you with cutting chain and helping with your bag of soil. At Lowcountry Ace Hardware, our team is always dedicated to making your visit as pleasant as possible. If you ever need further assistance, don’t hesitate to come back and see us!
Stephen Houmard
19:45 23 Jan 25
GREAT SERVICE! The older guys know everything!
Good Bye Lowes!
Response from the owner 20:00 23 Jan 25
Thank you so much for your enthusiastic review, Stephen! We're delighted to hear you received great service and that our experienced team could assist you. We're grateful for the opportunity to be your go-to hardware store in Charleston, and we look forward to helping you with any future projects!
Billy Erickson
22:34 26 Nov 24
All the employees I encountered were so helpful and friendly. The store is very clean.
Response from the owner 15:45 14 Apr 25
Thank you so much for your positive feedback, Billy! We’re so glad to hear that our helpful and friendly team, along with our clean store environment, made your visit enjoyable. Thank you for choosing Lowcountry Ace Hardware, and we look forward to assisting you with any of your future needs!
Pedro Jesus
19:33 07 Aug 24
Response from the owner 17:00 13 Aug 24
Thank you for the review, Pedro! We're glad to see you had a good experience. If there's anything we can do to make your next visit even better, please let us know.
Lauren Carter
18:39 11 Jul 24
Thad is the man— he saw our look of confusion in the paint aisle, immediately offered help, and even mixed the paint for us. So impressed by his customer service, we’ll definitely be back in the future!
Response from the owner 17:00 13 Aug 24
Thank you so much for the kind words, Lauren! We're thrilled to hear that Thad could assist you and make your experience enjoyable. We look forward to serving you again soon!
Brad Flaig
16:27 06 Jul 24
We love Ace! So helpful to not have to compete against the beach traffic or the Lowe’s traffic. This store is brand new, everyone is so helpful and the location is convenient
Response from the owner 20:00 09 Jul 24
Thanks for the wonderful review, Brad! We're thrilled to hear that you find our location convenient and enjoy our helpful staff. We look forward to serving you again!
Restora
16:11 08 Apr 24
Lovely! Has everything I always need and great customer service.
Response from the owner 15:10 28 May 24
Thank you so much for your kind words, Restora! We're delighted to hear you found everything you needed and enjoyed our customer service. Looking forward to helping you again!
Warren Weber
12:20 01 Apr 24
Nice selection of merchandise, people are friendly, reasonable prices
Response from the owner 15:10 28 May 24
Thank you for the great review, Warren! We're thrilled to hear you enjoyed our selection, friendly staff, and reasonable prices. Looking forward to seeing you again at Lowcountry Ace Hardware!
Kat T
16:43 29 Mar 24
Frank approached is within seconds of entering into the plumbing aisle, he carried us throughout the store, getting the correct fittings to put us back in business. Thanks Frank!.
Response from the owner 15:10 28 May 24
Thank you for the awesome review, Kat! We’re thrilled to hear that Frank was able to assist you so effectively and get everything you needed. We appreciate your kind words!
Rhonda Jones
21:27 27 Mar 24
Steve Thad ,and Renee the customer service person were awesome and assisted me so much with my DIY project.If you want great advice and truly kind helpful staff please give them a chance to be of assistance. All the staff there were warm,friendly, and helpful. Thanks so much I appreciate ? yall.
Joshua Johnson
12:48 14 Oct 23
Manager wouldn’t return money to my credit card despite having the same card and rewards number (no receipt), so gift card only. I was told “I’d have to look it up in the computer, it’s tedious”

After talking to other customers, I learned it’s routine to return with same credit card or rewards account.
C D
20:58 30 Mar 23
This location is the best. They are attentive and professional and always aim to please. We ordered a grill from them which was delivered quickly. There was a slight defect and they immediately rectified the situation and went above and beyond on multiple aspects of the transaction. Everyone from the GM to the delivery guys and everyone in between are always so great. We will continue to give them our business ?!
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